At Posturb, safeguarding your privacy is one of our top priorities. We recognize that your personal information is valuable, and we are committed to handling it responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, purchase our products, or engage with us through other channels.

Information We Collect

When you visit posturb.com or communicate with us via email at contact@posturb.com , we may collect several types of information. This includes personally identifiable information (PII) such as your name, email address, shipping address, phone number, and payment details if you make a purchase. Additionally, we gather non-personally identifiable information, such as your IP address, browser type, device information, and browsing behavior on our site. This data helps us understand how users interact with our platform and optimize their experience.

We also utilize cookies and similar technologies to enhance functionality and tailor content to your preferences. Cookies are small text files stored on your device that allow us to remember your settings, track shopping cart activity, and analyze traffic patterns. While most browsers accept cookies automatically, you have the option to disable them; however, doing so may limit access to certain features of our website.

How We Use Your Information

The information we collect serves multiple purposes, all aimed at improving your experience with Posturb. First and foremost, we use your PII to process orders, send order confirmations, and deliver products to your specified address. If you subscribe to our newsletter or join our mailing list, we will use your email address to share updates, promotions, and educational content related to posture correction and wellness.

Your non-personally identifiable information enables us to conduct analytics, monitor trends, and refine our marketing strategies. For instance, understanding which pages receive the most visits allows us to highlight popular products and create targeted campaigns. Moreover, aggregated data helps us identify areas for improvement, ensuring our website remains intuitive and user-friendly.

Sharing Your Information

Posturb does not sell, rent, or trade your personal information to third parties for marketing purposes. However, there are specific scenarios where sharing your data may be necessary. For example, we partner with trusted service providers—such as payment processors, shipping carriers, and IT support teams—who assist us in fulfilling orders and maintaining our operations. These entities are bound by strict confidentiality agreements and are prohibited from using your information for any purpose beyond what is required to perform their duties.

In rare cases, we may disclose your information to comply with legal obligations, enforce our Terms of Use, or protect our rights and property. This could include responding to subpoenas, court orders, or requests from law enforcement agencies. Rest assured, we only share the minimum amount of information needed to fulfill these obligations.

Data Security

Protecting your data is paramount to us. To this end, we employ industry-standard security measures to prevent unauthorized access, alteration, disclosure, or destruction of your information. Our website uses Secure Sockets Layer (SSL) encryption to safeguard sensitive transactions, ensuring that your payment details remain confidential during checkout. Internally, access to customer data is restricted to authorized personnel who require it to perform their jobs effectively.

Despite our best efforts, no method of transmission over the internet or electronic storage is completely foolproof. While we take every precaution to mitigate risks, we cannot guarantee absolute security. By using our services, you acknowledge and accept this inherent risk.

Your Rights and Choices

You retain control over the personal information you provide to us. At any time, you can request access to your data, update inaccuracies, or request deletion. Simply reach out to us at contact@posturb.com , and we will respond promptly to your inquiry. If you wish to opt out of receiving promotional emails, you can unsubscribe directly from our newsletters or notify us via email.

For residents of regions governed by data protection laws like the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA), additional rights may apply. These include the right to know what data we hold about you, the right to portability, and the right to lodge complaints with relevant authorities.

Children’s Privacy

Posturb does not knowingly collect information from individuals under the age of 18. Our products and services are intended for adult users, and we encourage parents and guardians to supervise minors’ online activities. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete it.

Changes to This Policy

As our business evolves, so too may our Privacy Policy. Any updates will be posted on this page, along with the effective date. We encourage you to review this document periodically to stay informed about how we manage your information. Continued use of our website following changes constitutes acceptance of the revised policy.

By choosing Posturb, you place your trust in us—and we honor that trust by prioritizing your privacy above all else. Should you have questions or concerns, please don’t hesitate to contact us at contact@posturb.com .